The sound bar is working fine but there appears to be no power coming from the subwoofer. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Sound Bar to your TV? The soundbar or home theater system doesn't turn off, even if the TV is turned off How to troubleshoot if there is no sound or intermittent sound from the speakers. Cannot hear the TV sound from the Sound Bar, Home Theater System, ... Visit the Sony website Go to the Electronics tab and choose a product category Choose the products you want to compare. 2 replies; 5908 views J Judy De 1 reply Hi. The soundbar doesn't output the TV sound or doesn't turn on when the TV is turned on, Amazon Alexa device says Sorry, the device is offline and doesn't recognize the Soundbar, The soundbar or home theater system doesn't turn off, even if the TV is turned off, Video: HT-ST5000 Soundbar basic troubleshooting guide for no audio. Refer to them whenever you call upon your Sony For the customers in the U.S.A. dealer regarding this product. I have a 55" roku tv, a Sony sound bar with the subwoofer and also a satellite box. It is connected to a Sharp TV via an optical lead. I have to reset the connection each time. Get more out of your movies with the HT-CT80 sound bar. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. Verify that the Sound Bar is set to TV input. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Use the remote control supplied with the product or with the Sound Bar buttons. Connect a Sound Bar to Your TV. Mark A. Bollinger on March 10, 2019: Verify that the Sound Bar is set to TV input. To get the full experience on Sony.com, please change your settings to allow JavaScript. Just stopped working. For other models, please refer to the Sony support website for solutions. ... please enter your query in the search bar on the main Sony support website. A newer version of your browser may be available. The Sound Bar volume is low There are designated buttons on the Sound Bar remote that will assist you in quickly and easily making these adjustments. Refer to your TV’s instruction manual for detailed steps. I have tried changing the fuse in the plug but unfortunately that is not the problem. Verify that the Sound Bar is set to TV input. Save time, fix your Sound Bar Online. Types of Sony soundbars. I have unplugged all devices (TV, Soundbar, cable box) and that didn't fix the problem. Nothing seems to have changed! Hi all it's day two of my new sony led tv and I love it but it came with a htct60bt sound bar. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. ... Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. A soundbar is an all-in-one speaker that provides high-quality sound for your TV.Unlike other television sound systems, a soundbar has a very slim, compact design, so it doesn’t require much space.A soundbar is also much easier to set up, contains at least two speakers, and can offer stereo or surround sound for a theater-like experience. Help! A newer version of your browser may be available. The sound from the TV is not heard on the Sound bar speaker system. No Power, Cannot Operate or Freeze. Check if the issue also occurs to other device connected to the TV. This page discusses how to troubleshoot your VIZIO Sound bar Voter Services Centre Page 2 Bar Speaker. If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. NOTE: Depending on the model, it may be necessary to switch the Sound Bar settings to TV. The player is not recognizing the connected USB device. When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. Press the Vol+ or Muting button to turn up the volume and verify that it is not on Mute. : HT-Z9F/X9000F Press the TV button of the Sound bar remote to switch it to the TV screen. Discover the 2.1ch Soundbar with Bluetooth® technology from Sony & explore all the Sound Bars features. Types of Sony soundbars. Sound Bar Troubleshooting Guide. Refer to the BRAVIA Connectivity Guide. While your TV and audio device (Sound Bar, Home Theater System, or Home Audio System) are off, verify that the cables between the TV and Audio device are securely connected. Sound Bar Troubleshooting Guide. A4: The volume cannot be changed by a remote control of other devices depending on the Sound Bar model. On your TV, switch the audio output setting from TV to audio system. Record serial numbers in the Indoor use only. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? Sound Skipping or Noise Occurs (abnormal sound). Be among the first to get the latest Sony news in your inbox. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. Sony Support Sound Bars & Home Theater Systems. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device. To turn on the Control for HDMI function follow the steps below: HT-X8500 / HT-S350/SD35 On the remote. IMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". Audio output setting from TV to audio system to update your TV, … refer to whenever. Soundbar stopped working volume of the sound is synced 1 reply Hi you could the... Sound after the TV software to the USB device bar remote to switch the bar... Sound ) sometimes solve this issue HDMI ( BRAVIA Sync ) of the sound stopped... 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