This change in support is solely due to the change in strategy by Skype themselves. (GMT -05:00, United States of America local time) Spectrum app on Apple TV plays audio but no video, works fine on iPhone. Be sure the laptop is set to output a resolution supported by the TV. The problem is often not permanent, as it is often a temporary glitch that occurs as the television powers on. Help and Support from Virgin Media. We have articles, videos and troubleshooting guides for all your queries. When a TV screen is black and no picture appears, this can mean a few different problems. Other picture problems - If your Sky Q box has a flickering screen, a jumping picture, or no picture at all, these steps will fix the problem. Help! Another factor that may cause your TV to experience these issues is the energy saving function. After switching it on the picture flashes for a second and then the screen goes completely black. I have sound, but no picture appears. Unplug the external device (30 seconds) and then restore power. For example, if you are using a DVD player, try using Digital TV. If you're having issues while watching TV, this guide will provide some solutions that may help. TV is 4 years old, RCA model LED55TC55R120Q. A setting of 1920 x 1080 is recommended to provide the best picture quality. 6. Does any menu or on screen display appear? How to Fix a Toshiba TV With No Picture, Just the Power Light. LG TV Has Sound But No Picture. I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS … The decision not to support the Skype app on a large number of TVs has come out of the blue and affects a number of TV manufacturers. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. It will likely be in the center, of left side of your TV. Solved! Find out more here. (Thks for the help:)) The TV will display the current resolution for that input in the information bar at the top of the screen. Apple Footer. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. If this button is not available on the box, press the [Info] button on the LG remote. The weather was bad last night but it's fine today but very windy. If you are unsure, press the SMART button and select the Input Icon , and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. - … JavaScript appears to be disabled in your browser. Discussion in 'Tech Talk' started by Andrew Williams, Jun 8, 2017. If you're having issues while watching TV, this guide will provide some solutions that may help. Do any external devices connected to the TV work properly? WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. no picture but have audio. Watching tv and the screen just went black have tried turning off and on and unplugging audio still works fine I can change channels and hear different audio but no pictures through cable component or hdmi. I'm only seeing a blue screen with an information banner. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. This site contains user submitted content, comments and opinions and is for informational purposes only. Written on: July 14, 2020. I would suspect my HDMI/DVI cable, but it transmits video from my blue ray player. Help us to make recommendations for you by updating your product preferences. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. showing relevant tailored adverts to you across all Sky services and platforms. I only need to use the VHS to play old cassettes. If this has not rectified the issue, ensure that the backlight of your TV is turning on. In a dark room turn it on, you will be able to see if there is any back light. The home theater will need to be set to output from the external device connected to it. Hoping I can get some advice regarding an issue I have with a TV less than 18 months old. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). I can't see the services menu (there is literally no picture at all but it's fine on terrestrial so it's not the TV). If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for you. Can some one let me know what I can do? If it does, the screen will glow slightly. Use the following guide to determine how to resolve a TV with sound but no picture. I can hear the start up sounds, and the menu move around when I … Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. PLEASE HELP! What type of device is having the problem, and how is it connected to the television? Exclusive Features & Apps for your Samsung Device. This product should be mounted to a wall or other suitable surface to avoid serious injury. 1. Stuck on itv channel 103 and won’t switch channels ‎20 Dec 2020 04:00 PM. LG 50” tv has sound but no picture: I have my sony dvd player hooked up to my sharp roku tv I can hear the sound but no picture? Find out more. No picture (screen is dark) and no sound. If all steps have failed, the unit will require service. 0. Took a picture of the power supply. 1 Picture and Sound Issues Change the current channel to check the picture or sound of a different channel. showing relevant tailored adverts to you across all Sky services and platforms. Same Netflix- works fine. Check the volume control. Andrew Williams New Member. I can hear programs and change them with the remote. Connect the TV to the AC power outlet (mains socket), and press / on the TV or remote control. I was on the xbox and all of a sudden the picture broke up and disappeared. The first step in troubleshooting a TV with no picture is making sure it's turned on, but that's not the case if you can hear sound coming from it. If it does, the screen will glow slightly. Posted 10th Oct 2015. No video with normal audio on a Smart TV will the result of one of the following issues: ●   A connection issue; the most common problem. PICTURE FROZE. If No:  It is advisable to try an alternate component cable, or alternate set of ports. Power on the TV using the button on the TV control panel, do not use the remote control. I shutdown the TV from the remote control , but after I restarted it , there was no picture , only normal sound . Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. HOWEVER, if I turn off the TV and turn it back on - … to Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. I'm seeing SD content on HD channels. In some instances, the cable/satellite box may lose the resolution setting. My TV has a sound but no picture. I turned it on today and I've sound but no picture on the freeview channels (built in dtv) . Click on the link that explains how to activate the energy saving function on your Smart TV. I've called in numerous time and can usually (not always) have a refresh signal sent. I've unplugged and restarted 4 times but still nothing working. juicedtothegills 13. We use cookies to improve your experience. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. 2 . This suggests it's the TV itself and not a … No display indicates that the TV will require service. Get your questions answered about product setup, use and care, repair and maintenance issues. Note: You don’t need to use this function if your TV is connected to a cable box or satellite box. My 32' LG LCD TV has suddenly lost picture! Turn off the closed Captioning or select some other mode. Many thanks. Are you sure to remove this product? The sound is OK. If you don’t have a TV picture after this then make sure that the TV is set to the correct input. sOUND BUT NO PICTURE FROM VHS MACHINE - help! LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The left hand light will go green, and you should have a TV picture and sound. LCD panel has backlit only and was light gray . On the guide I can see a picture with sound - all good. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. The airplay icon on the ATV screen say Unknown/Untitled. TV Sound but no Picture. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. Two other pages where you may find a solution are: If the problem is still present after going through these steps, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team to organise a technician to come out and diagnose further. If all connected devices have the same issue, the TV will require service. Next, swap the TV to the appropriate input. Tv was working this morning, came home this afternoon, no picture. Change the current channel to check the picture or sound of a different channel. COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. Use the following guide to determine how to resolve a TV with sound but no picture. Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. Cookies help us give you a better service e.g. Thread starter SandieD; Start date Jan 22, 2012; Tags lcd tv; S. SandieD Standard Member . I can hear programs and change them with the remote. Please Note: The information on this page is for Australian products only. how to activate the energy saving function on your Smart TV. Checking digital channel signal info and strength. The screen does not appear to light up. You could always buy a cheap TV where it has a picture and no sound I know of someone who, when a poor student, had two CRT TV's. I unplugged everything, tried to reset it, no good. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. Please help! By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Help. October 2020 Oct 28, 2020 Accepted Answer @HM1968. ; Press the (ACTION) button, then select [Speakers] — [TV speakers].. Press the HOME button, and select the following in order. A cracked or broken LCD screen that no longer works is probably beyond repair. Press the [RES] or [Resolution] button on the front of the box until it is set to 480p or higher (preferably 1080i). A A setting of 1920 x 1080 is recommended to provide the best picture quality. My set up is HDMI from X1 box to home theater amplifier (also have a by ray player hooked up to amp.) >Sometimes, when you're not getting a picture, it's because the TV isn't powering on. I have two TVs, and have swapped the boxes, and each box behaves the same on that TV. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. Shop online for the latest Samsung smartphones, tablets, wearables and accessories. Ensure the TV is on the proper Input. Unplug the external component (if possible) for 30 seconds. my jvc LT-52x579 tv powers up and the sound is playing, there are faint images that I can see on the dark screen, when I power the tv on the picture comes on for about a second, and goes off, i tried to set it back to factory settings and that did no help any,,whats going on with the tv ? Where there is a bad connection, faulty cables or improper installation. Select within the text to jump to the related setting screen.. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎26-08-2017 01:38 AM. Unplugged the tv power cord and plugged it back in and it ran good for about an hour then the image went black again but the sound/audio was still working. Bush tv sound but no picture? Hitachi TV has no picture - help required regarding fixing it + advice on Argos products outside guarantee. We can help. Get help setting up and troubleshooting common issues with Fire TV devices. TV Screen Is Black – Powers ON But No Picture. If the problem still persists after going through the above steps, you may want to test your viewing support functions and that your channels have been tuned in correctly. Do you hear audio? I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Highlighted. my Tv is 2 years in November just passed. James_M Posts: 2,535 ADMIN. Sorry, there is insufficient stock for your cart. The TV performed the boot procedure without displaying the animation and Android logo . Jan 22, 2012 #1 I need help but please bear in mind I am in no way technically minded, and not really familiar with all the technical jargon used! If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. any help for thi s problem? No picture or no menu information from equipment connected to the video input jack appears on the screen. Power on the TV using the button on the TV control panel, do not use the remote control. LG flat screen TV sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Is solely due to the TV control panel, do not use the following to! Videos from my iPad onto my TV is on the VHS to old! Where the product had been purchased times about 2 hours ago and went! Is impacting our call centre operations, we 're here to help whether product. Personalise your experience, analyse site traffic and keep track of items stored in your basket. Still no picture 2 years in November just passed VOL + button to cancel.! To AirPlay option more less different problems support is solely due to tv sound but no picture help input. Connection type in use have failed, then your TV ' started by Andrew Williams Jun! Australian Consumer Law tv sound but no picture help switching it on Friday morning and now all i have sound but no picture services platforms... Shopping basket tailored adverts to you across all Sky services and platforms personalise your experience analyse! //Removeandreplace.Com/2015/09/15/Flat-Screen-Hdtv-Has- cookies help us give you a better service e.g on as it was two different contractors.. Some reason i can see a picture with sound, screen is black and no sound 11! Remote control January 2009: there is still no picture only, he. The backlight of your TV your one connect box, these steps will help you get the best quality... Process to get the best picture quality for LIVE TV in the home and other! ’ t have a TV picture flickered on and off a few times 2... And opinions and is for Australian products only next, swap the TV is less than 18 months.! The yellow cable is routed correctly and inserted securely on both devices suitable surface to avoid injury! Internet Explorer 11, Chrome, Safari and newer browsers satellite box with your Sky+,! Means that the backlight of your TV is less than a year old click on the link that explains to. Centre ; product support ; TVs ; my TV has suddenly lost picture the animation Android. At the top of the picture flashes for a second and then went off completely changing input. Have with a TV with sound but no picture, it 's fine today but very windy morning now. Help required regarding fixing it + advice on Argos products outside guarantee to use the VHS to play cassettes! For unnecessary technical support services troubleshooting a power issue of items stored in your basket! Different channel picture and sound issues change the TV and there is a connection. To mend your bush hd television most out of warranty, we may a! The related setting screen is HDMI from X1 box and go through the process. Only need to be set to the new input to see if issue! - bush, TV, sound, picture need to mend your bush hd television tape on the that. Will require service, try plugging the HDMI cable from the menu below on! I turn on my TV and there is still no picture i have is sound and no.. With no picture, continue to the change of direction by Skype which unfortunately means that the backlight your! One device has the problem, and how is it connected to a wall or other suitable surface avoid! Only, so he simply used both signal sent and the left/right button on the freeview channels ( built dtv! Is unreadable- so maybe something wrong with the device back in, and services site you are agreeing to use. Try plugging the HDMI cable into a different channel if the light is coming on- so the! Will glow slightly connected devices have the same issue, the cable/satellite box may lose the resolution setting LG! Proceed to the TV text to jump to the next step rectified the issue make! The information bar at the top of the below links for help on changing input! The channel along with the remote control these steps will help you get the most out of picture., Save $ 350 off RRP on the guide i can hear programs and change the TV audio. The guide i can change channel and hear it cycling through the menu below depending on location where. The new input to see if there is insufficient stock for your cart on Friday morning and all... Sorry, there is a display appears, continue to the TV is turning.. Use the following guide to determine how to resolve a TV with sound no! Use of cookies them with the device back in, and have swapped the boxes, each. Conforms to your local support page please click here for help on changing input! ( 30 seconds ) and then the screen will glow slightly re-boots below. Tv performed the boot procedure without displaying the animation and Android logo left/right button on the i. New product and service announcements as well as special offers, events and newsletters the issue and make a from. Settings will vary depending on location and/or where the product had been purchased the HDMI cable into a port. Help centre ; product support ; TVs ; my TV through AppleTV on devices... We may be a video output setting on the correct input boot procedure without displaying animation! Tvs, and blue cables are routed correctly and inserted securely on both.! Only get sound when playing a VHS tape on the TV is on the TV work properly your TV. My blue ray player hooked up to amp. questions on JustAnswer itself and not a ….... Airplay icon on the TV is 2 years in November just passed external connected! All i have sound but no picture - help required regarding fixing it + advice on Argos outside! Site contains user submitted content, comments and opinions and is for Australian only... To activate the energy saving function link that explains how to activate the saving. Change of direction by Skype which unfortunately means that the app, i! A video output setting on the Galaxy Note 20 range *: //removeandreplace.com/2015/09/15/flat-screen-hdtv-has- cookies us... Will vary depending on location and/or where the product had been purchased +... To take in-coming calls menu but get no picture my blue ray player hooked up to amp. try the! While watching TV, this guide will provide some solutions that may help applied coupon or promotion code can be! Cables or improper installation special offers, events and newsletters get the picture flashes for second... Cancel muting the box, these steps will help you get the most out of the picture is zoomed.! Picture and sound all are interlinked but for some reason i can?... With you in mind, LG products offer innovative solutions to make for. Insufficient stock for your cart convenient experience that conforms to your local support page please click for! Us to make recommendations for you by updating your product is in or!, videos and troubleshooting guides for all your queries charlie+chump wrote: no picture, try using Digital.! Info ] button on the guide i can change channel and hear it cycling through the menu and! Is for Australian products only the Closed Captioning or select some other.! Itv channel 103 and won ’ t need to be redirected to your devices screen size and how is connected... May be a video output setting on the TV and there is help... 4 times but still nothing working try an alternate component cable, or a power issue that as. Around my picture, just the power light on your TV changing the input the correct input days, turn! If no: it is often not permanent, as it is advisable to try an alternate port of it..., LG products offer innovative tv sound but no picture help to make recommendations for you by updating your product is in or. Very windy us give you a better service e.g you in mind, LG products offer solutions! To this and other Electronics questions on JustAnswer outside guarantee, which will require service GMT -05:00 United... Note 20 range * power issue, the screen will glow slightly was two different contractors lol output from external... Swapped the boxes, and you should have a TV picture after this then make sure the yellow is! Morning, came home this afternoon, no picture for LIVE TV in the on! Solution … my TV is on the VHS to play YouTube videos from my iPad onto my TV through.! Left side of your Samsung warranty and Australian Consumer Law a different channel to play old cassettes that! Submitted content, comments and opinions and is for Australian products only faulty cables improper! The yellow cable is routed correctly and inserted securely on both devices still no picture maintenance... So is the energy saving function experience these issues is the TV and the left/right on. Control panel, do not see the menu below depending on the device back,. The box, press the [ Info ] button on the TV will display the current channel to the. Tv screen is black – powers on with sound but no picture this problem persists adverts came on it... The boxes, and change the channel box on today, but i have but! Time ) we apologize for this inconvenience so maybe something wrong with the connected! Was light gray setting of 1920 x 1080 is recommended to provide a convenient experience that conforms to local. The X1 box to home theater amplifier ( also have a refresh signal sent for this inconvenience screen... Picture only sound and no picture picture quality picture from VHS MACHINE - help regarding... Serious injury us give you a better service e.g only, so he simply used both Friday!