This normally means that the signal you are receiving is not strong enough. This is because your radio will struggle decoding two radio stations on the same frequency. Vizio smart tv. Use the following steps to review and turn off your accessibility settings: Press the HOME button. This may mean some viewers will lose some TV services, or need to repoint/change their aerial. Further information is available in our, Television signals can be affected by fine weather including high pressure (atmospherics) and the only solution is to wait for the weather to change, you should, how weather can affect Freeview reception, Water can get into external cables and can cause reception problems. There is nothing anyone can do about this and the only answer is to wait for the weather to change. Depending on the transmitter you are using, your aerial elements will need to be mounted flat (horizontal) or on its side (vertical). The only solution is to wait for the weather to change, you should not re-tune during this time. Use our Transmitter Checker to find the best frequencies for your location. These signals can be both UK and foreign stations. If … Even in good areas an external aerial will guarantee optimum performance and will also ensure consistent listening quality. This normally means that the signal you are receiving is not strong enough. Try to move your radio away from the street or use an external aerial. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. Turn off Descriptive Audio. Audio description has been developed to improve access to television for people with a sensory impairment. If you are hearing a hum it is often linked to an issue with your mains adapter. My video description is set to off, closed caption set to off, talk back set to off. All movies play fine except one. The second signal is picked up by the radio moments after the first. Please see our Freeview Installation guide for further details. Ensure the telescopic/integrated aerial is fully extended. Many people are now using low power LED lights instead of the more traditional varieties. It can be found next to Radio 4 on the list of stations. Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. For further information see our DAB installation guide. If you have an external or loft aerial check they are functioning correctly. Amplifiers themselves are a common source of reception problems. Pick an audio described movie and press Play. This is causing the buzzing, clicking or pops sounds you can hear. Telescopic aerials on portable radios should be fully extended to receive a good signal. This is why you can often hear radio stations from outside the UK at night. Check our works and warning page to see if there any current weather problems. We advise you check that your antenna is able to receive DAB, in the majority of cases you will need a new antenna. is a recognised trade body which will be able to put you in touch with one of their members in your area. Interference to MW or LW reception in a car can sometimes happen when the engine is running. Damaged cables can cause reception problems and can allow water into your installation. It is important to check your installation is working properly and that your radio is in the best possible location. Attenuators are always a compromise and should only be used if absolutely necessary. For example, phone chargers or dash cams sometimes cause interference and affect your radio signal. There are all kinds of aerials available on the market and some which are specific to certain frequencies. This could be unwanted signals and result in picture loss on your own television and, maybe, those living nearby. AM reception can vary a great deal from day to night because of differences in the atmosphere. Most DAB radios can be tuned easily at the touch of a button. Have a look at our Transmitter Checker to see what BBC services you can receive where you are. 5. Our DAB installation guide provides further information. Follow the troubleshooting steps below to resolve the issue. Currently it reports on network DAB stations only; Local and Nations radio faults are not included. This is because the transformer would have been designed to operate at the higher power and not the lower power the LED lights use. more information, please visit our page on, This may be due to two reasons. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our Good installation help guide. The first is a fault with the local FM transmitter. Our information on h, If you are still having problems, it is possible an unwanted signal is the cause. We cannot recommend individual Installers. Return to the Netflix app and begin playing a movie or TV show. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. Make sure any cables between your radio equipment and aerial are connected securely. A qualified aerial installer with local knowledge will be able to advise further. If you’ve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you’re still getting audio descriptions, you’ll have to change the audio settings on the Roku itself. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide. Use our transmitter tool to see whether your local transmitter is currently affected by maintenance work. If not, then you will need to check the radio and aerial to confirm they are both working properly. These descriptions are inserted into natural pauses in the program’s English dialogue. To rule this out see our guide on water damage to cables. It will also show you any transmitter faults. Audio Description is a setting on your TV. It is available for most Netflix original titles and many other TV shows and movies. A wideband aerial is a popular choice, although there are other aerials available. On Freeview the BBC does not have enough of its own capacity to carry all its HD services. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building. How To Turn Off Audio Description On Samsung TV? Some programmes are audio described for people with sight problems, from soaps and dramas to children’s TV and films. Select “Subtitles”. Check our Works and Warnings section to see whether there are any known problems. is a recognised trade body which will can put you in touch with one of their members in your area. Using your Up Arrow button, press Up once and listen for video option. If it is a direct cable, check for any obvious signs of water or a green build-up on the connector. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. Have a look at our, The BBC cannot recommend individual Installers. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. AM reception can vary a great deal from day to night because of differences in the atmosphere. For more information, please visit our page on how weather can affect your Television and Radio reception. Select Settings and press the Enter button. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. Learn how to turn on audio descriptions on your Apple TV. The regulator, Ofcom, deals with Pirate Radio and you can report it. 4. Audio description — which plays an additional audio track that describes the scene in more detail — is currently available on 60+ shows and movies, including most Hulu Originals.. You can discover shows and movies with audio description in the Audio Description hub on the supported devices listed in this article. If you still have a problem use the ‘autotune' function to re-tune. This is why you can often hear radio stations from outside the UK at night. Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. For more information on how to retune manually see our, If you are still having problems, it is possible an unwanted signal is the cause. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. From Monday 7th December, BBC Radio Bradford will be available to listeners on 774kHz medium wave. Indoor portables are especially susceptible. While a movie or TV show is playing, hold the Select button on the Apple TV remote. A faulty or uncompressed engine can cause a distinct buzzing 'whine' which varies with engine speed - motorcycles tend to be the worst. Check you car manual for yours. A technician uses the audio and picture to sync them with what’s happening on screen. For more information on how weather can affect your Radio services, please see our guide. From the Home screen, use the TV remote to navigate to and select Settings . This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. The most common FM radio aerial on a portable radio is a telescopic one. Check your radio manual for specific instructions on doing a full re-scan. Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. If you are using a satellite dish to receive your television, you will also need to check the LNB and cap for any signs of water damage. It will also show you any transmitter faults. Otherwise, all the unwanted signals will also be boosted, which can cause pictures to break up. Open Accessibility Settings. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our weather guide. An externally mounted aerial can be attached to many types of DAB portable radio and hi-fi systems. The BBC cannot recommend individual installers. The aerial and cables need to be well maintained and you need a radio with the option to connect an external aerial. Check your radio manual for specific instructions on doing a full re-scan. To rule this out see our guide on cables and water damage. This means your radio is able to receive more radio channels either using the same frequency as the service you are listening to or adjacent to that frequency. block or interfere with television signals from local transmitters, or the links between transmitters. If you are using a Hi-Fi tuner and stereo reception is hissy, but mono is fine, your aerial may not be powerful enough. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. The BBC network stations, e.g. Skip to content Accessibility Survey. Audio Description features in a range of programs across ABC TV. For more information see our guide on tropospheric ducting. A set top box capable of receiving audio description may be required to connect to your existing TV. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see Freeview TV Changes. This can cause whining on the radio, which rises and falls with engine speed. This means you’ll often notice a delay when watching live programmes. These fit between the aerial socket in the wall and your television. Here’s how to do it: Press the home button on your Roku remote Scroll to and press “ok” on settings Then go to “Source”, and select “English AD” or “Audio description”. See our. When travelling in the car, your signal can be affected by natural features of the land, for example, hills, valleys, rivers, etc. Unfortunately, some radios are less sensitive than others and need careful positioning to work reliably. If all other stations are working ok and you have just lost one station. Contact the Freeview Advice Line on 0808 100 0288, or for further details please see, This usually happens in warm fine weather, where atmospheric conditions cause television signals to travel much greater distances than they normally would. Thus, if your LG TV is reading or describing the menu out loud, it means you have activated audio guidance accidentally or unintentionally. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. Use our Transmitter checker tool to see if you are in an area of good reception and for further advice. We have a basic installation guide to help you with this. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. However, in both cases the signal will be weakened as it has to pass through various obstructions such as walls, roof tiles, foil backed insulation etc. See our help guide on the different types of amplifiers available . See our car radio guide for more information. Your radio must be in a good DAB coverage area to receive BBC services. The commercial capacity has certain constraints, which mean these HD services can only reach about 70% of UK homes. DAB uses different frequencies from FM radio. Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. Some amplifiers are a mix of the above. If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. However the. For more information on how to retune manually see our manual re-tuning page. They come in a variety of powers; in most cases a small reduction is all that is needed. We have a, FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should, In some urban areas Pirate Radio can be a problem. By using our Transmitter Checker, you can check what MW/LW radio services are available at your location. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. This feature can be enabled or disabled in the subtitles or closed captions and alternate audio menu of … Check whether there are any known works or warnings that might be causing the problem. Arrow up 2 more times and listen for Option menu. If your problem is due to the weather, it should go away once the weather changes. The effect that causes radio signals to travel further than normal is known as tropospheric ducting. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. Secondly, you may be on the edge of Freeview coverage, and likely have a weak signal. If you have an external aerial, a radio signal will always lose some of its strength as it passes along the cable and through the connectors. The same is true for Radio 4 LW on DAB. It is important to check your installation is working properly and that your radio is in the best possible position. To check what coverage of DAB services are available in your locality, please see our Transmitter checker tool. These signals can be both UK and foreign stations. Use our, Secondly, If you are in a good coverage area, and are still receiving poor DAB reception, 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. Change as appropriate, and press the Green button on the remote to save It doesn't happen during commercials. If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, using their contact web form. For example, if water were to get into a masthead type, they can start to boost the result of the fault. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. You may find the “Audio Description” option there, with an option to “Enable” or “Disable” Sky+ HD Box: Press Services, scroll to “Options”. Please see our help page to see how DAB multiplexes work, Therefore, you may not be receiving this service, as there is not a commercial DAB service in your local area. See our guide on, This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. Water can get into external cables and can cause reception problems. Try unplugging the items to see if one of them is causing any interference. There is normally a button on the remote control  to turn audio description on and off. As a result this can block or interfere with television signals from local transmitters, or the links between transmitters. See our help guides which explain the differences. To activate audio decoding for your TV decoder on LG TV 24MT49DF, simply use the remote control of your decoder, press the “Menu” button. This may be from a socket on the wall or a direct cable through the wall. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. This can be due to various things including poor earth connectors, faulty or corroded HT leads and uncompressed spark plugs. In either case, you will need to ask your landlord or management committee to solve the problem. While an amplifier provides gain, boosts the signal, an attenuator provides loss, reduces the signal. However, helically wound FM aerials are able to receive DAB. 1. Unlike the other services, all the predictions of DAB coverage are for indoor coverage. How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? Video Description Overview. For more helpful information please see our, Your aerial should be as high as possible pointing towards the transmitter with the best signal. An exception is "helically wound" FM aerials. The instructions you probably saw was for a non-Android based TV. 8. At night medium wave radio signals can travel much further than during the day. You may need to contact your car manufacturer to check. You need to have a suitable DAB aerial to receive DAB services. If using a hi-fi with a wire aerial, again extend as much as possible to get the best signal. Distortion - fuzzy, gritty, scratchy sound. For more information on finding and storing these services, see our, There is a possibility some LED Lights can cause interference to DAB and FM Radio Reception, particularly if LED lights are used to replace halogen lights, and retain the original transformer. This is normally the BBC Radio Leeds medium wave frequency. The BBC cannot recommend individual installers. If this does not work, a full re-scan might be needed. For example you receive one signal directly from the transmitter and another is being reflected off a nearby hill. This is known as co-channel interference. Find the cable that goes from your aerial or satellite dish into your television, radio or set top box and unplug it. It is important to minimise the loss by using good quality cable and connectors. But I still get narrative when watching tv shows that are closed caption. Learn how to turn on audio descriptions on your Mac. Press OK/Select. The government set a target of switching off FM radio services after a set of criteria on digital radio listening had been met. This is likely to happen if you live close to a transmitter. Check cables and leads within your property to ensure the problem is not a simple installation fault. Sometimes a full scan is required. Try switching your radio on and off. These fit directly under an outside aerial and usually the best type of amplifier to fix weak signals. Since it is a communal aerial, you will not be able to contact Ofcom directly. For example, some masthead amplifiers are also distribution amplifiers. Step 1: . We have a basic installation guide you can read. Following a decision by the Government, some channels used by Freeview, are being reallocated to allow for the future development of new mobile broadband services. FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should not re-tune during this time. If you suspect this - particularly if you are also getting interference on FM - wait until the weather changes. How do I turn off audio description? External aerials are also available for FM radio and will significantly improve reception. For more information see our guide on, Troubleshooting your Freeview Television reception. Video Description makes TV programming more accessible to individuals who are blind or visually impaired. With all of these potential causes, it is worth keeping a log for at least two weeks to determine whether there are any patterns or trends to the interference. These are not recommended unless absolutely required as they can introduce unexpected reception problems. Here, you’ll find “Audio Description On/Off”. Try moving the radio to another position, such as near a window, higher up, or another room. Some makes of TVs have a dedicated button on the remote control. Please provide a short description of your issue, How to download TV shows and movies to watch offline, Why Isn't Netflix Working | Netflix Error Codes | Netflix Help. The BBC's local and national radio services are carried on local commercial DAB Multiplexes. This may mean an electrical item in your home, or nearby, is interfering with your MW/LW radio. If this does not work, a full re-scan might be needed. Un-selecting the SAP channel should eliminate the DVS option. All TV reception predictions assume an outside aerial at a height of 10m from the ground. Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. Nations and Local radio services are carried on a mix of commercial multiplexes. The first is a fault with the local FM transmitter. 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