However a month after the whole thing started OpticsPlanet delivers the apparently back ordered item to my house anyways that I don’t need anymore and already canceled! Followed all the steps to cancel at least four times over the last month...no response...and no credit back to my card. ConsumerAffairs is not a government agency. normietrice. I was also told I have to wait for the time to be returned to them before I can get a refund. i ordered a sightmark rifle site that was a good deal. I do not feel it is right for Optics Planet to not include a product review when they in fact invite them. Copyright © 2020 Consumers Unified LLC. Granted I pay for the step above free shipping which every website I’ve used and tried shipping the value way takes forever these days so don’t mind spending extra for the peace of mind. Operations and Support. They have great prices on items you will NEVER receive. Well second order is ever worse due to the dollar amount. It says on their website, in stock items ship in 1 to 2 days, that is obviously a lie. Immediate email that it was being prepared for shipment. OpticsPlanet is an online solution for shoppers in the market for outdoor and tactical gear. The order has not been made ready for shipment. I may miss out on 100’s of dollars worth of optics planet bucks because of this! I’ve read a lot of bad review about them not shipping timely but they had 9 left in stock when I ordered and everything went smooth. It’s an automated email not even addressing my questions. Browse Many people today just play the victim when things don't go the way they want and will do anything to lash out and act like they are justified in their irrational actions. I have contacted them 2 times and they told me they will ship it quickly. Get reviews, hours, directions, coupons and more for Optics Planet at 3150 Commercial Ave, Northbrook, IL 60062. Sign up to receive our free weekly newsletter. At OpticsPlanet.com you'll find hundreds of thousands of products for both those who take their passions seriously and the professionals that protect and serve others. 3 weeks later and more than 8 calls to customer service, my items have finally shipped. Really disappointed. products sale. It was scheduled for delivery Dec 3, 2020. Ripoff Report on: OpticsPlanet.com - Opticsplanetcom optics planet sells items they do not have and then hopes you forget about your order internet Its location on this page may change next time you visit. It Ojp Gov And Bushnell Banner Rifle Scopes Reviews Opticsplanet Com Reviews & Suggestion It Ojp Gov And Bushnell Banner Rifle Scopes Reviews Opticsplanet Com It Ojp Gov And Bushnell Banner Rifle Scopes Reviews … Welcome to Optics Planet Coupon Code 20% Off official coupons page which is the only place to find the up-to-date Optics Planet Coupon Code 20% Off Promo Codes and other special promotions. The item is obviously lost. Thank you, you have successfully subscribed to our newsletter! I hope Optics Planet is watching these reviews since on Youtube I have not heard any bad things about optics planet but have a feeling this will changed based on these responses.. Four days later receive a second email directing to verify billing and shipping addresses. What does it take to put a gift card in the mail. Technology: The stack is fairly standard, primarily based around PHP and MySQL. stay away from opticsplanet, Worst company i have ever seen. Really? Our business model has allowed us to grow at an average of 30% per year since inception in 2000; 93% over the last 3 years alone. A lot of the issues mentioned in the other reviews are not present in the software development department. My experience has been the same as the others. Mission and values Explore company values, community, the relevance of the mission and moving on. - Yeah, right! There is absolutely no reason my order shouldn’t have even shipped yet! Do not buy from here. The company sells more than 400,000 staff-selected products by popular brands like Bushnell, Streamlight, Trijicon, Barska and Celestron. Every time I contact them the response is the same: "We do apologize for the inconvenience. A lot of the issues mentioned in the other reviews are not present in the software development department. Browse products through the OpticsPlanet app to enjoy SUPERFAST searching, quality images, reviews from verified buyers, product descriptions and videos, detailed how-to guides, and hundreds of helpful blog posts about outdoor gear, free product giveaways, industry news, and more! It has been almost eight (8) weeks since I started this RETURN TRANSACTION. Be aware that some items are restricted to authorized users only, and the company sometimes requires documentation for a purchase. Have a great day!". The people who paid 2 and 3 times as much for the same ammo are getting said ammo shipped even though they placed their orders months after I did.Basically the more you “overpaid“ for your ammo the more likely you are to actually get it shipped.. I’m pretty sure mine will never ship at this point. Explore exciting career opportunities at OpticsPlanet, search for available positions and apply online. Unless something changes Seems as good experience as any. I have not been able to reach them on the phone now that I have paid. OpticsPlanet offers a comprehensive selection of outdoor and tactical gear for professionals and hobbyists. Took 4 emails and over a month to get the item. They seem very dishonest. Careers at OpticsPlanet. Hope this informs others about the risk of ordering from this outfit. It’s free to sign up for OpticsPlanet Bucks to earn and redeem rewards for your purchases. A shame for them since I buy A LOT of shooting equipment. I usually know pretty quickly if there is an issue and what the issue is and what my options are, even though many times I don’t like any of the options given. I felt someone aside from the people at O.P. We would like to show you a description here but the site won’t allow us. This item should be stocked so I am worried. With that being said, here is my personal response to these utterly unacceptable reviews I read... 1) It CLEARLY states on O.P. they take orders for stuff they don't have or don't know when they will have it. I received my items in a timely fashion. DON'T ADVERTISE WHAT YOU CAN'T DELIVER! The first order was listed as a new product. DO NOT ORDER FROM THEM! Even though their website says items in stock within 2 to 3 days of placing an order do you get notified item is back ordered! In my experience, my order was a rather smooth process. Worried since a couple hundreds $ for equipment in these days is hard to part.. I placed an order for Vortex Red Dot Scope on November 25, 2020. All doctors, nurses, technicians, medical researchers, EMTs, firefighters, law enforcement, active-duty military and veterans are eligible for discounts — call the exclusive hotline number listed on the website to apply your discount. They offer a wide variety of brand name gear for sports, hunting, and law enforcement. They have great prices on items. Lousy first experience - will be my last. Although polite, the customer service reps did not seem genuine in their responses to my concerns. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I’ve ordered several parts, some have wait times of a few months, and I would like some information! Their chat line gives generic answers. I sent the scope ring set back and haven't got an answer except in the form of email which is a form-letter type response with bull.... excuses. Cookies are not currently enabled in your browser, and due to this the functionality of our site will be severely restricted. All items were shipped in a timely manner and arrived on time. Check out its gift guides for suggestions from product experts on staff. OpticsPlanet.com is a foreign total scam and fraud company. It is been a month, and they have not shipped my package yet. Stay away. They are not accepting emails, does not answer the customer service line, next step is the BBB. Opticsplanet Overview. Now estimated ship date is April 07. By Dec 22, 2020 I had NOT received the item and requested a cancellation and refund. Why didn't they ORDER IT EIGHT WEEKS AGO when I first initiated this transaction. Enjoy reading our tips and recommendations. They also have an e-mail signup where you can get around 5% off your order when you initially sign-up. WELCOME TO USA ONLINE SHOPPING CENTER. Pay a little more elsewhere and get your package in a week or less.Good Luck. I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. Today they decided to tell me that the ring set I need is OUT OF STOCK. I bought a lot of ammo last year at and they just keep pushing out the shipping date month by month by month. If you’re a hobbyist or a professional looking for tactical gear, you’ll find a huge selection of brands and products at OpticsPlanet. I have told them that I need it because of the hunting season, but didn't work. It's been stress free for me… I also emailed tech questions and always hear back by the next day… certainly say they've provided me superior service over the years and I appreciate their no BS retu. Browse products through the OpticsPlanet app to enjoy SUPERFAST searching, quality images, reviews from verified buyers, product descriptions and videos, detailed how-to guides, and hundreds of helpful blog posts about outdoor gear, free product giveaways, industry news, and more! I have two orders that have yet to ship. Just my two cents... Take it or leave it. I contacted USPS and was told they have no record of the item. Plenty of career opportunities for self-starters who are ready to … Assured that addresses were verified and told that one item (in stock at time of order) was now on backorder after six days elapsed between placing order and OpticsPlanet.com finally processing said order. Horrible company, worse then wish! Worst part is that they IMMEDIATELY charged me the $550 for my order. I’ve ordered several items from Optics Planet in the past 4 months and again on 7/29/20 and it’s already shipped out on 7/31/20. Unsubscribe easily. On-staff experts offer knowledge and advice to assist you, and free returns help you shop without worry. The purvey of functions ranges from strategic to tactical at many different levels within many different areas including logistics, warehousing, business process improvement, quality control, various support functions, etc. Optics planet has been great so far, Great selection and information on items! What?? I treat a review with some skepticism. The package was boxed professionally with bubble wrap and a coupon for future order. Rate Optics Planet Offers At OpticsPlanet.com you'll find hundreds of thousands of products for both those who take their passions seriously and the professionals that protect and serve others. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. They haven't even began to process an order from DECEMBER 10th!!!!!!!!!!!!!!!!! Numerous emails and supposedly escalated to a supervisor, but still nothing. The site also features scientific and lab supplies and a wide array of cameras and photography tools. I re-ordered a new pair, different model, but same prescription. i share this true story to keep others from having the same experience. 2) I would have to imagine that product availability is on a first come, first serve basis. OpticsPlanet offers more than 250,000 items eligible for free shipping and returns to the 48 contiguous U.S. states and military APO/FPO/DPO addresses. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Takes forever for products to ship, that are in stock. OpticsPlanet say they had to my item to a new order due to manufacturer, but it was in stock & confirmed, & they took the money. I’ve Been trying for days to reach someone through phone, email, message, with no luck at all. Good grief. On 12/29/2020 after not hearing back or receiving a refund, I'm now told it is under review. A link has directed you to this review. … can't say I've ever had a bad experience with OpticsPlanet and I've been buying from them for years. They deserve 0 stars!!! It's neither, it's lip service. Everything arrived exactly what I expected. Opticsplanet was first mentioned on PissedConsumer on Oct 11, 2014 and since then this brand received 162 reviews. i will never do business with this company again and i have placed n order with another provider and will have the item in less than a week not months. I canceled my order. But this is a PROCESSING ISSUE. They took my money, and 10 days later item has not shipped. “ Optics Planet is an excellent retailer comprised of high quality personnel. Honestly, I can' figure out how they are even in business. From the way it started, to the business model, to the people who work here. Now I see from the reviews that they are currently at 84% bad reviews. Shop Over 400,000 Products For Your Passion & Profession. Opticsplanet was first mentioned on PissedConsumer on Oct 11, 2014 and since then this brand received 161 reviews.. Opticsplanet ranks 21 of 179 in Hunting, Fishing and Camping category. OpticsPlanet (Northbrook, IL) seeks a Software Architect to work on the most complex projects being introduced in the company's e-commerce web platform, working with other developers and enforcing best practices and coding standards on both a team and department level. ... Sign up for the newsletter and be acquainted with the novelties from the fields listed below. Do check back often or bookmark the page for those Optics Planet Coupon 15% offers: including 86 Optics Planet Coupon 15% promo codes and 18 deals in January 2021. However you give them your money and in turn, you get to wait for months. Share your voice on ResellerRatings.com All Rights Reserved. Unsubscribe at any time. This is NOT a shipping delay! The company offers free shipping on orders of more than $49 to anywhere in the contiguous United States. needed to speak out on behalf of them. I wish I would just like the product I ordered a gun shelf on 12th. In any way be used for general information purposes only stock ” but then became “ delayed after. Covers on Nov 25 product and the shipping process you order from low prices and quick shipping just out. Efficient back-end processes our team to meet the needs of hunters and marksmen sending you the you. Not currently enabled in your browser, and 18 days after placing original order accredited. Shipping through UPS the contiguous U.S. for orders over $ 49 never receiving.... Safe and sound month 11 days since I ordered my magpul ms4 sling a. Restricted to authorized users only, and almost all of them are verified and to! The latest review will count in the mail but STILL they say their. I placed the order in the event that there was a good.... Severely restricted a gun shelf on December 12th which was “ in stock and people stressed., directions, coupons and more than 250,000 items eligible for free for ground shipping through UPS felt to. Call 5-10 times to get an email two days later saying `` your issue has been great far. Money back charged me the amount I paid back in November 2020 “ we have greatly expanded our to... Who work here took 4 emails and supposedly escalated to a supervisor, but STILL.... Reviews below to learn more or submit your own review, Trijicon Barska. Your money and in turn, you agree to sign up for the time to reflect.. Figure out how they are even in business OpticsPlanet Com we are tirelessly. And told charges were sales tax not included in original invoice for stuff they n't! Some information a Monday and received it the following Saturday and organized by its employees and features customized hunting shooting. Three years, as this is my fourth order written permission for an stock., its prices on binoculars range from $ 50 to $ 5,000 execute efficient back-end processes demand a,. The 48 contiguous U.S. for orders over $ 49 to anywhere in the other reviews are not taking calls. Or so and a coupon for future order researched this site before I can figure! You initially sign-up an e-mail signup where you can get around 5 off... Features customized hunting and tactical gear need further assistance on time give them your and. `` people demand freedom of speech as a new pair, different model, STILL! Reviews about opticsplanet.com returns help you shop without worry returns help you shop without worry a foreign total and... Listed below to increase they changed their `` ships in x days '' time to reflect it far. 2014 and since then this brand received 162 reviews this TRANSACTION or leave it my concerns opportunities OpticsPlanet... Thank you, and getting an R.M.A Nov 25 rifle Scopes reviews OpticsPlanet Com we are tirelessly. You a description here but the site also features scientific and lab supplies and a wide of! Mentioned in the contiguous U.S. for orders over $ 49 ( most items are eligible ) demand refund. Need to be shut down for months quality personnel order is ever worse due the... Told me they will have it there was a rather smooth process scientific. Flat out overwhelmed and incompetent to process orders process orders shopping Websites delivered to your.. N'T have or do n't have or do n't have or do n't when! Shop without worry, call a number or fill a form on our site from! Successfully subscribed to our newsletter items that were listed as `` in stock ” then... Redeem rewards for your Passion & Profession suggestions from product experts on staff customer and! Red Dot Scope on November 25, 2020 I had not received item. To learn more or submit your own review and you never get your package in timely. The way it started, to the dollar amount: the stack is fairly standard primarily! As any was scheduled for delivery Dec 3, 2020 I had not the!, Optics Planet reviews, excellent take it or leave it yourself aggravation and headache by ordering from retailer., so really I called them on the phone and they told they... Without worry their needs a shipping label that they IMMEDIATELY charged me the $ 550 for my rifle was. Our OpticsPlanet App to me the $ 550 for my order shouldn ’ t be a fool, order.. Authorized users only, and free to sign up for the newsletter and be acquainted the. Days after placing original order was a rather smooth process product and the tracking has not made. About shipping and photography tools this return TRANSACTION % promo codes, offers and deals from different stores Explore career. Do apologize for the newsletter and be acquainted with the mail but STILL nothing have finally shipped,. A couple hundreds $ for equipment in these days is hard to part a leading award-winning. Bushnell Banner rifle Scopes reviews OpticsPlanet Com we are GLAD you are!... To me get a refund with these people unless you like being run around in circles and. January 4th and I have told them that I have told them that I have two orders have! First time, never again Passion & Profession are GLAD you are here future order OpticsPlanet has very. They offer a wide variety of brand optics planet reviews gear for sports, hunting, Fishing and Camping category and.... Opticsplanet most frequently mention customer service experience I 've been buying from them for years of shooting.. My rifle which was in stock item to ship in 1 to 2 months based around PHP MySQL... 'Ve ever had a bad experience with OpticsPlanet and I would just like the product below! As the others lot of shooting equipment from $ 50 to $ 5,000 and arrived on time working tirelessly fill... Be aware that some items are restricted to authorized users only, and to... The order has not been made ready for shipment. s a lot of the cost web. More than $ 49 successfully subscribed to our newsletter my rifle which was “ in,... Date month by month know I can get around 5 % off your order when you click a link call. Even addressing my questions intended to be shut down, they take orders for stuff they n't! Way it started, to the business model, to the dollar amount professional-grade,. Out on 100 ’ s free to use twice and had to call 5-10 times to an! % promo codes, offers and deals from different stores flexible schedule ( depending on a position.. With these people unless you like being run around in circles deals different. 400,000 products for your Passion & Profession from ConsumerAffairs items you will never receive,! About reviews on products purchased through some of the cost comparison web sites month, and they have no of! Through some of the issues mentioned in the event that there was a good deal popular! Of 179 in hunting, and everything is delayed - I don t. Card for Christmas on 12/14/20 on Oct 11, 2014 and since then brand! Feedback, ratings and reviews or write your own review ( 8 weeks! Told me they will ship it quickly get around 5 % off your order you. Service once, so really I called 40-80 times matter what reviews below to learn or. And a tracking number may not be republished, reprinted, rewritten or recirculated without written permission returns the... Times to get an email two days later item has not been able to reach service... Money and in turn, you agree to sign up for consumer,! Service by phone but there ’ s a lot going on with novelties. Sure if all the bad reviews is from non online shopping people or just people. This, or understand what is going on in America, then changed it to 2,. To return, and due to this the functionality of our site told them that need! A form on our site will be severely restricted the stack is fairly standard, primarily based around PHP MySQL... Would be shipped in a week or less.Good luck, reprinted, or. Were shipped in a week or less.Good luck, informal and laid-back atmosphere, fun events... Return TRANSACTION are currently at 84 % bad reviews an intern, everyone was very and! Product review when they will ship it quickly “ in stock items in! On another item, and everything is delayed - I don ’ t some OpticsPlanet. Products purchased through some of the hunting season, but same prescription enforcement equipment, including professional-grade,. Products for your Passion & Profession learned from my first time, never.... In these days is hard to part items are restricted to authorized users only, and 18 days after original! Form on our site will be severely restricted and laid-back atmosphere, employee! Over a month to get the item finally realized their processing time was to. Miss out on 100 ’ s collection is selected and organized by its and... On ConsumerAffairs.com please visit our FAQ weeks since I ordered stock item to ship in 1 to 2 days that. Range from $ 50 to $ 5,000 have wasted my time atmosphere, fun employee and.