Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. Once I broke my glasses and they sent another pair free of charge because it was within a year. Discount prices on prescription eyeglasses. You can return your glasses within 60 days of receiving your product. Glasses123 are a family run Liverpool based professional online glasses retailer, our combined experience in the industry is in excess of 70 years and we pride ourselves not only on the quality of our glasses, but our customer service. With our 14-Day Fit & Style Guarantee, you can make a return for a one-time replacement or refund within two weeks of receiving your order, no questions asked. -Chelsi J. At Perfect Glasses, customer delight is paramount. It's our "Happiness Guarantee.". You can rest easy when you shop for eyewear, because if you're not pleased, we're not pleased. What is your return policy? View Shipping Policy View Return Policy Our Returns Policy. Our unparalleled 365-Day Guarantee lets you rest easy when you shop for eyewear. You should return your item to us as soon as possible after receiving our return authorisation form (this will be emailed to you). Discount eyeglasses with light and thin Rx lenses, UV and Scratch coatings, and polished edges, cheap eyeglasses from $19.00. You can rest easy when you shop for eyewear, because if you're not pleased, we're not pleased. (Items without an RMA number will not be eligible for return.). Return them (on us) up to a year from the ship date. Returns at no cost to you. I contacted Discount Glasses and arranged to exchange the glasses for a pair without the transition lenses and with the anti-reflective coating. We offer an unparalleled 365-day, no-questions asked, return policy. Will most certainly buy again!!" We offer an unparalleled 365-day, no-questions asked, return policy. Free returns Free delivery Price Match Policy Authenticity Guarantee Contact us FAQ Shop Men's sunglasses Women's sunglasses Kids' sunglasses Prescription Sunglasses Goggles 16-26 & Apprentice discount Student discount Sale We do not accept liability for any product(s) that are damaged in transit during the return process so please ensure that the packaging and delivery method are secure. That's it! If for any reason you are not satisfied with your purchase and want to return your glasses, simply put the frames you wish to return into the envelope or box in which they arrived, stick the return label over the existing address label and drop the package in a post box. With Glasses Direct, you can return your glasses for free within 90 days, no questions asked. Do you offer expedited shipping? Signing up for our emails is one small step for you and one giant leap for your wallet. You will receive an automated confirmation email once the return package has arrived with us, but we may … Refunds will be issued in the same form as your original payment method and normally arrive within 15 business days of receipt. My glasses arrived pretty quickly and are perfect for my needs. Return Policy. Not only do we offer free standard shipping on all orders within the U.S., we also have an unparalleled 365-Day Return policy. "My daughters glasses got lost by the post office. -Cassandra P. "I recently ordered a pair of glasses for my 3 year old. Prescription Eyeglasses starting from just $6.95. Very impressed and I … Discount glasses sent a new pair right away without any questions. Thank you 100% Satisfaction Guaranteed - 14 Day Returns What is Your Return Policy? If you're still not convinced, see what others have to say! Whether it's to exchange for another look or simply a full refund, we won't be happy until you are happy. Check when you have to offer refunds and accept returns. Not only do we offer free standard shipping on all orders within the U.S., we also have an unparalleled 365-Day Return policy. Create an account to save your Try On for future visits! If you are unhappy with your purchase for any reason, simply send it back so we can make it right. When Can I Expect My Glasses to Arrive? If you need to return your eyewear to us: You should send these back to us within our extended return period of 30 days (normally this is 14 days) from the date of delivery to you. You may return an item for exchange or refund if you’re unhappy with them for any reason, providing that the following conditions are met: You will need to contact us within 14 days of receipt of the item. If you used your insurance but decided to return your order, a request is sent to the insurance company to reinstate benefits. Return them (on us) up to a year from the ship date. The associate did everything in his power to help me! We then do all the hard work and deliver them to your door. Not only do we offer free standard shipping on all orders within the U.S., we also have an unparalleled 365-Day Return policy. 5. RETURN POLICY. Can I make changes to my order? Please note that we do need to be advised of any problems within 7 days of your glasses being dispatched and they do need to be returned to us for correction within 14 days. I highly recommend!!!" Not only do we offer free standard shipping on all orders within the U.S., we also have an unparalleled 365-Day Return policy. How much is shipping in CAD? You can rest easy when you shop for eyewear, because if you're not pleased, we're not pleased. Saving you that tedious trip to the opticians. See all 10 articles Returns. We want you to be 100% happy with your eyewear. Return them (on us) up to a year from the ship date. And finally, our Customer Service Team will send you a postage label for your free return. This is an ‘industry-first’. A US-based lab for speedy delivery. I called and was sent a brand new pair of glasses and am returning the broken pair. -Whitney O. High Quality prescription lenses - Best online Shopping Experience. You can rest easy when you shop for eyewear, because if you're not pleased, we're not pleased. *Free return shipping is only eligible on orders placed and shipped to an address in the U.S. International shipments and some U.S. territories, APO/FPO/DPO, and U.S. protectorates will be required to pay return postage. DiscountGlasses.com wants you to shop with confidence. Plus, there's a no quibbles return policy … DiscountGlasses.com wants you to shop with confidence. The return procedure usually takes 5-10 business days for your return to be received and processed by our After Sales Centre. Next, our Customer Service Team will issue a Return Merchandise Authorization (RMA) number that should be written prominently in the address portion of your return package. It is your responsibility to return the item unworn and in perfect condition with the original packaging intact. Whatever you decide. Metal Frame eyeglasses with light & thin Rx lenses, UV & Scratch coatings, and polished edges, cheap eyeglasses from $39.00 39dollarglasses.com -- Help Topics -- Return Policy Warranty type will be determined by the date of contact. Return them (on us) up to a year from the ship date. How much is shipping in USD? I found the website easy to navigate and the pricing policy transparent. How do I track my package? Our unparalleled 365-Day Guarantee lets you rest easy when you shop for eyewear. With our 365 Day Returns policy, we promise that you will fall head-over-heels for your eyewear or accessories. You’ll love your glasses or we offer you all your money back. We will forever be customers." If you're not pleased, we're not pleased. Due to the impact caused by the current COVID-19 situation, we are unable to process returns as quickly as we would like to. Affix the label to your package with the RMA number clearly marked in the address field, and mail. You will receive an email notification when we authorize the refund of the item(s). View Shipping Policy View Return Policy You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Not only do we offer free standard shipping on all orders within the U.S., we also have an unparalleled 365-Day Return policy. And they sent another pair free of charge because it was within a year from ship... You have to say Attn: product Returns RMA #: ( write your RMA number will not eligible! Year from the ship date was within a year from the ship date they came quickly and are what. #: ( write your RMA number will not be eligible for return. ) convinced... 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